Covid-19 Update 26/11/20
Following the governments confirmation our Showroom will be re-opening on Wednesday 2nd December at 10am. Our showroom remains by appointment only so if you would like to visit please book an appointment through our Online Calendar.
Saturday 5th December is already fully booked and we are starting to fill up from Wednesday 2nd onwards so we would advise booking an appointment early.
We look forward to seeing you in our showroom soon.
We have continued to manufacture and deliver current orders during the lockdown, and we can advise our current lead time on new orders is currently delivery of end-February.
Please visit either our Online Calendar to check availability and arrange your appointment, or email firstname.lastname@example.org. You can also call the office on 0115 9461005, and we can book your appointment over the phone.
The showroom is open 10am-4pm Monday to Saturday. Please visit the Online Calendar and the dates with available appointments will be highlighted in blue. Once you have selected your preferred date it will then show you the available appointments for that day.
To follow the latest Government guidance we now have a unique QR code that is on display in the showroom entrance. This will need to be scanned on entry using the NHS COVID-19 APP to comply with track & trace.
Appointments are staggered with arrivals every half an hour, with the last appointment starting at 3pm. This is to ensure we do not have numerous customers arriving to visit the showroom at the same time. Please be aware your appointment does not mean you will be the only people in store, but with the showroom being over two floors and 5,000sqft there is adequate space for Social Distancing.
We are now Covid secure as we are using the latest Social Distancing technology. You will be asked to wear a device on a lanyard which will detect another device if it is within 2 metres of the device you are wearing. Both devices will beep and vibrate until they are 2 metres apart.
These are our procedures for visiting the showroom:
To limit the number of customers in the showroom so that we can keep social distancing. We will be asking customers to call, e mail or book online for an appointment which will be spaced out during the day.
Before travelling to see us please ask yourself the following questions
Do I have a fever?
Do I currently have a cough?
Am I experiencing any breathing problems?
Have I been in contact with anyone with suspected or confirmed cases of Covid 19?
If you answer yes to any of these questions please do not make an appointment or travel to see us for at least 14 days and until you do not have any of these symptoms.
To keep our showroom and factory environment healthy for our customers and workforce we are limiting the number of people visiting to allow for safe distancing of at least two metres. (Maximum of 2 people per appointment and from the same household)
You will see safety discs on the floor to help you stay a safe distance from staff and other customers.To help with this you will be asked to wear a device on a lanyard which will detect anpther device if it is within 2 metres of the device you are wearing. Both devices will beep and vibrate until they are 2 metres apart.
When you enter the showroom we will check your temperature and offer you a disposable mask if you do not have one of your own to wear. Hand sanitisers are also available for your use.
All door handles, stair rails, balustrades, toilets etc will be regularly cleaned with disinfectant wipes but if your prefer to have disposable gloves they can be provided.
Our normal tea and coffee service and factory tours are temporarily suspended.
If you have any questions or queries do not hesitate to e-mail us at email@example.com
We would once again like to thank you for your continued support and custom. Stay safe and we cannot wait to welcome you back in our showroom.