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Our Guarantees

Badge guarantee

The Frame

Today, the majority of upholstery now sold in the UK is imported from Eastern Europe, China and the Far East. Virtually all are made on a chipboard, or particle board frame, which has only been glued and stapled together to meet the low price demands of the mass-market retail trade.

At Long Eaton Sofas®, each model is manufactured on a 100% hardwood frame, made by skilled frame makers in our own wood mill to such a high standard that we guarantee them for thirty years.

We purchase kiln-dried beech or birch hardwoods from renewable sources, usually from Europe (Scandinavia or the Baltic States), or Canada and all frames are constructed using traditional methods of glued, screwed and dowelled joints.

Springs

All of our sofas and chairs have steel seat springs. We do not use rubber, elastic,  or polypropylene webbing in the seat, which is typically used in lower quality, mass produced upholstery.

At Long Eaton Sofas®, we guarantee our springs for fifteen years.

Frame and spring guarantees cover all labour and materials used to rectify any guarantee complaints, but transport (collection and re-delivery) costs are excluded and will be chargeable if required.