Who will we share this information with?
Communication with you
All members, by registering, consent to receive (by post, email or telephone) communication from us, which we think may be of interest to you. We may also send you marketing from third party organisations whichwe think may appeal to you, however, this information will be sent by us on their behalf: third parties will not have access to your information.
All Long Eaton Sofas® members have the option to opt-out of receiving communications from us. If you wish to opt out please send an email to firstname.lastname@example.org
Cookies are small pieces of information, which your browser stores on your computers hard drive. Our cookies allow us to provide you with a better and more personalized service. Most browsers are set to accept cookies, however, it is generally the case that you can alter the settings of your browser to stop automatic acceptance of cookies. Doing this will not affect your ability to purchase items on our site.
Keeping you up-to-date
By using our website you consent to the collection and storage of information as set out in this policy. If we make any changes to the policy they will be posted here so you can always keep up to date with how we collect, store and under what circumstances we disclose information.
Compliance with the General Protection of Data Regulations (GDPR)
Our commitment to our customers is that we will collect and store only the following personal data.
- Name and residential address
- Contact telephone numbers
- Email address
- Copies of orders, acknowledgements and invoices.
We will use this data to contact you to arrange manufacturing and delivery of your orders and to advise you of previous transactions should you require customer service in the future. Ie new cushion interiors, replacement arm caps, cushion covers, or re-upholstery.
We may from time to time advise you by mail or email of sales promotions, new product launches where we often advise existing customers first so that they get priority of the best terms.
We will not retain any financial personal data such as credit or debit card numbers, banking details. We do not collect any information from third party credit reference agencies. We do not collect data from our websites as to which products you have viewed.
We do not record or monitor telephone calls.
We will not share any of your personal data with any other organisation.
We store this data securely on our in house computer server which is also backed up by our computer software company.
You have the right to object to how we use your personal data. You have the right of access and to correct, delete or restrict the use of the data.
If you require us to delete your data from our database please write to us at the above address or email us at email@example.com However, please bear in mind that if we delete any data we will not be able to assist you with enquiries about your purchases as all the data will be erased.
We are always more than happy to hear from our customers. Our preferred method of communication is via email to firstname.lastname@example.org
However, if you would prefer to contact us by telephone, you can call +44 (0) 115 9461 282
Alternatively, you can write to us at:
Long Eaton Sofas®